Frequently Asked Questions

Every question is important. Please get in touch with us if you have any concerns. To help you get answers immediately to some of the questions you may have, here are some of the frequently asked questions we get asked daily.

What will it cost?

Getting a ding or chip repaired is often much more affordable than people think. If your auto insurance includes glass coverage, the repair could be free.

The cost of a replacement will largely depend on the type of windshield your vehicle requires. Since there are many different vehicles driven on Canadian roads, the range of costs can be wide-ranging.

All you need to do is give your local Apple Auto Glass® a quick call. Once we know your vehicle’s make, model and year, we’ll be able to provide you with an estimate quickly and easily.

How long will it take?

When you replace your windshield, we need to give our adhesives adequate time to sufficiently cure. This gives your new windshield the strength and stability to perform its important role in the safety system of your car. On average, this means a 60-minute wait time after a windshield replacement.

Most windshield replacements can be completed within three to four hours.

Ask any expert at Apple Auto Glass® about why these Minimum Drive Away Times are an important part of any windshield replacement or repair we perform.

*Times will vary by vehicle and conditions.

Can Apple Auto Glass® take care of my insurance claim?

We work closely with most insurance companies, so you only need to make an appointment with us and we’ll take care of the rest. Validating your coverage details and processing the paperwork are just some of the things we do for you, so you don’t need to sweat anything.

Once you schedule your appointment, we will have the proper authorization to proceed with the claim and the repair, so you don’t have to worry about this process at all.

What’s my deductible?

Getting a ding or chip repaired is often much more affordable than people think. If your auto insurance includes glass coverage, the repair could be free.

The cost of your deductible varies when it comes to a replacement, since it will largely depend on the type of coverage you have. Since there is a wide range of policies, we’ll need to verify yours — and it will only take us a few minutes. If you need to pay deductible fees for your windshield replacement, we will directly collect your payment, so you won’t even have to contact your insurance company.

All you need to do is give your local Apple Auto Glass® a quick call. We’ll be happy to explain everything you need to know about claims for damaged or broken glass.

Will my premiums go up if I make a claim?

The impact on your premiums and insurance file depends largely on your claim history and how your insurance company handles its claims. We’ll gladly connect you with your insurer or broker to find out if you will need to pay a higher premium.

Did you know that some insurance companies will cover your deductible for a replacement if you haven’t made any claims yet? They may even offer a free water-repellent treatment with a repair or replacement claim! *

Contact us whenever you’re ready and we’ll look after everything in no time.

*Coverage may vary by policyholder and company.